What I hate the most in life is the fact that the squeakiest wheel always gets the oil. Why must we be forced to complain, in order to get what we want. I ended up making 3 phone calls; one to the Newmarket Wal-mart, one to Wal-mart Corporate and one to the District Manager of the Vaughan Wal-mart.
In the first call to Newmarket, I was told that I should have no problem returning the bike for a refund, given that I have the original receipt. In the second and third call, I complained about the decision that was made by the Wal-mart manager to give me a store credit instead of a refund. Shortly after, I was called by the Store Manager at Vaughan and we worked it out so that I could get my credit cashed out. Although I still had to push him a little to get him to approve that. Basically he was pushing for me to buy another bike from his store. I told him that was not the point of my rant. My issue was with the so called policy I was fed.
To me it seems like a hollow victory. Sure, I’m getting my money back, but it’s not like I’m getting reimbursed for my wasted time and gas. I’m not saying that I want or deserve something for my trouble. There shouldn’t have been a problem with the return in the first place. Thanks for nothing!

